Monday, September 12, 2016

FAQ: How Do We Compare Against WordPress?


Webgirl Technology has been using WebSolutions by maWebCenters to develop websites since 2009. We chose to use this technology over others for several reasons. However, we often receive requests to support WordPress and have always turned down those requests for three main reasons:

First -  Security.  According to securi.net, during the first quarter of 2016, WordPress websites were the top most hacked sites in the world. You can download their full report here. Website and customer’s information should be secure and thus hosted with a secure server.

WebSolutions by maWebCenters servers have 99% uptime (better than Facebook even!) and have had zero security breaches in over 18 years.  We have an ultra-secure hosting facility with 24x7 security and incident monitoring, hosted on tiered, high performance Dell PowerEdge servers, protected from fire, floods, earthquakes, power outages, and other types of disasters.



Second – Time. The WordPress platform is comprised of individual plugins made by anyone who wants to make them. While this can be great because there is more variety, there is no way to know if it is a good plugin, if it is updated, plans to be updated, works well etc.  You could add a social media plugin to your site and then find it gone 6 months down the road because the developer of that plugin decided to take it down. More commonly than that, you use a plugin for a gallery, form or some other element on your website and then find it never gets updated which causes it to either stop working or need to be replaced. Their approach to building a site is to make you skim through hundreds of plugins to add to the platform to make your site work and then manage them all.

WebSolutions by maWebCenters has a website builder with a myriad of plugins built right in.  This
saves the customer time and frustration because there is no searching to do for which one to add.  Most importantly, it was natively built so we will maintain those plugins, update them and provide support 24/7 on them.  Finally, their platform is a website builder.  Ours is Digital Marketing Solution and comes with an incredible CMS (Content Management System), Customer Relationship Database, Domains, Emails, SEO Tools, Social Media Tools, Email Marketing System and other important Marketing Tools that help to promote the website in one easy-to-use client administration. 

Third – Support. WordPress is built sort of like an “app store” which again is great for variety of plugin options, but not a very dependable route to go when building a website.  When you’ve finally chosen the plugin you want and add it to your website and it stops working, you can’t get support from WordPress because they didn’t make it.  You have to go to all the individual developers for support on all of the individual plugins you’ve used, which can vary.  Some of those developers will offer email support, some will offer forums but most completely disregard support all together.
WebSolutions by maWebCenters is built on service and support.  We truly consider ourselves in partnership with our clients and want to support them in their digital marketing goals.  We are not trying to just sell them some cheap hosting solution and then move onto the next customer.  We are here 24/7 (excluding US Major holidays) and available to help them with using all aspects of our Digital Solution to achieve their goals. 



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